The art of better communication and teamwork
This training course provides you with the essential tools to improve your communication and strengthen collaboration within your teams. You'll learn how to use communication skills to clearly express your needs while actively listening to others, master emotional intelligence to better understand and manage your emotions, approach difficult conversations with respect and effectiveness, and strengthen collaboration.
If you want to transform your interactions and optimize your work environment, this training course is for you.
Discover 4 modules, each more interesting than the last:
- Module #1: Non-violent communication
- Module #2: Emotional intelligence
- Module #3: Difficult conversations
- Module #4: Collaboration
Please note that you will have 90 days after March 31th to register your hours on the RBQ website.
Cancellation / Modification
All requests to cancel or modify an activity must be made in writing 10 working days before the event. APECQ retains the full amount of the registration fee if the request to cancel the activity is made 9 working days or less.
In all cases, APECQ agrees to modify the activity at no charge. In addition, it is possible to be replaced by another person, to whom the certificate will be sent.
APECQ reserves the right to cancel any training activity. In such a case, APECQ's sole responsibility will be to reimburse in full the registration fees paid by the participant.