The art of better communication and teamwork

Topics covered
1. The fundamentals of effective communication.
2. The importance of active listening and techniques to encourage constructive exchanges.
3. The four stages of non-violent communication and their practical application.
4. Emotional intelligence and its role in professional relationships.
5. Techniques for conducting difficult conversations with respect and clarity.
6. Identifying obstacles to effective collaboration. Targeted sub-categories: Non-work-specific training General objective: To develop interpersonal communication and collaboration skills in order to strengthen professional relationships, defuse conflicts and foster a harmonious and productive work environment.

Specific objectives :
1. Understand and apply the basics of communication, including active listening and techniques to encourage constructive exchanges.
2. Master the four steps of non-violent communication to defuse tensions and create empathetic dialogue.
3. Use emotional intelligence to improve interpersonal relations and manage emotions in professional contexts.
4. Conduct difficult conversations respectfully and effectively, dealing constructively with sensitive issues.
5. Identify barriers to effective collaboration and implement strategies to build trust, commitment and collective responsibility within a team.

Contents
This training course aims to strengthen your communication skills in order to establish positive, collaborative relationships in both professional and personal environments. Using practical tools, you'll learn to better understand others, defuse conflicts and foster a climate of trust.

Through practical activities and role-playing, you'll leave with techniques you can apply on a daily basis to improve your exchanges and build solid, authentic relationships. This course is divided into 5 modules:
understanding the basics of communication, non-violent communication, emotional intelligence for relationships, leading difficult conversations and strengthening team collaboration.

Distribution mode :Virtual